We chase your overdue invoices, in your voice.
We write and send polite payment reminders under your name, so invoices get paid sooner and you never have to write another "just following up" email. You approve every message during a free 14-day pilot.
Get my free sample reminders Book a 15-minute call
- Email only
- Sent in your name
- You approve every email
- No accounting login needed
All you need to start is a list of your unpaid invoices.
Hi Alex,
I hope all is well. A quick note that invoice 20417 for $3,860, due on March 11, is now 7 days overdue.
If it is already on its way, thank you. If something is holding it up, just reply and tell me and I will sort it out.
Thanks,
Sample Studio
You run the agency, not the accounts department
For owners and finance leads of B2B marketing, creative and digital agencies with 5 to 49 people, who invoice through QuickBooks or Xero and currently chase late payers themselves.
Your time goes to client work
Late payments often mean the owner writes the "just following up" emails, between briefs and deadlines. We take that job off your plate.
Your client relationships stay warm
You want to keep working with these clients. Our tone is friendly and clear, and the moment a client raises a problem we stop and hand it to you.
Nothing new to learn
This is a service, not another tool to configure. One short setup call, then we run it.
The email you keep putting off, and the one that goes out instead
Both examples below are illustrations, not real client messages.
It is Thursday night. Invoice 20417 is three weeks late. You have rewritten the same sentence four times.
"Hi, just circling back again on the invoice, I know you are busy, so sorry to bug you, but when you get a chance..."
So it waits until next week, and the invoice waits with it.
"Hi Alex, a quick note that invoice 20417 for $3,860, due March 11, is now 21 days overdue. If it is on its way, thank you. If something is holding it up, reply and tell me."
Clear, friendly and in your name, approved by you first. Sent on time, every time.
A follow-up schedule that feels human
This is an example schedule. You set your own rules during the setup call, and everything is email only.
A friendly heads-up
A short note a few days before the due date. Plenty of invoices get paid at this step because someone simply forgot.
Due date
A simple "invoice due today, here is how to pay" message. No pressure.
A gentle nudge
Polite and specific: invoice number, amount, due date, and an easy way to reply if something is holding it up.
A firmer, still friendly follow-up
A clear request for a payment date. Still no threats, no legal language, no shaming.
We stop and hand it to you
If an invoice is still open, we stop and pass it to you with the full history. What happens next is your call.
Three steps, about 15 minutes of your time
A 15-minute setup call
We agree how you sound, when reminders start, which clients are on your do-not-chase list, and who gets any disputes.
We prepare, you approve
You send us a CSV of your unpaid invoices. We write the reminders in your name. During the 14-day pilot, nothing goes out until you approve it. A read-only link to QuickBooks or Xero is planned as an optional extra later; it is not available yet.
A weekly one-page recap
Every week: what is overdue, what we sent, what was paid, and anything that needs you. A dispute or an unusual reply comes straight to you.
Consistent follow-up is what gets invoices paid sooner
These figures come from other published sources, not from our own customers. Results depend on your clients.
is how late the average small business is paid
Xero's US data puts the average small-business invoice at about 9 days late. That is the gap steady follow-up goes after. Source: Xero
average cut in days sales outstanding
Chaser, a reminder-software company, reports its small and mid-sized business customers reduced days sales outstanding by an average of 10 days in 2023. Source: Chaser
more likely to pay within seven weeks
In a randomised field trial with the Australian Tax Office, a reminder letter raised the chance that an overdue business tax debt was paid within seven weeks by about 25 percentage points. This was tax debt, not invoices. Source: Australian Tax Policy
fewer late payments, as vendors report
Reminder-software vendors report that adding a reminder before the due date cuts late payments by roughly a quarter to nearly half. These are vendor claims, not independent studies, and your results will depend on your clients. Example: GlassJar
See it on your own invoices before you decide anything
No payment details and no accounting login needed to start.
1. Your free sample
Send us your unpaid-invoices export (CSV) from QuickBooks or Xero. Within 48 hours you get back:
- a one-page view of what is overdue and for how long
- an estimate of the cash that is currently late
- ready-to-send reminder emails for your oldest overdue invoices, in your tone
Estimates are based only on the data you send and are not a forecast of what you will collect.
2. A 14-day pilot, with you in control
If the sample looks useful, we run the follow-up for 14 days. Nothing is sent until you approve it. At the end you decide whether to continue on a paid plan. No lock-in.
Handing this over should feel safe
The worry is a robot upsetting your best client. These are the rules we run by.
Always in your name
Reminders are written in your name and go to your own business customers only after you approve them, from an address you authorise. We never contact your customers in our own name about a debt.
Email only
No phone calls, no texts, no letters.
No access to your books
We work only from the CSV you choose to send. We have no login to your accounting system and cannot change or pay anything in it. (An optional read-only connection is planned for later; if it launches you will opt in separately.)
Never threatens
No threats, no legal warnings, no shaming, no pressure tactics. Polite and firm only.
Do-not-chase list
Name any client we must never contact. They are skipped, always.
Disputes go to you
If a client says an invoice is wrong, already paid or disputed, we stop chasing that client and pass it to you with the details.
Kill switch
Reply "pause" (or tell us) and all sending stops, for everyone or for one client. See the terms for how fast.
Flat, simple, month-to-month
Pick a plan by invoice volume. No setup fee, no percentage of what you collect, cancel any time.
Starter
Up to 60 invoices per month. Weekly recap. Dispute hand-off.
Growth
Up to 150 invoices per month. Everything in Starter.
Scale
Up to 400 invoices per month. Everything in Growth.
"Pilot pricing" means these are our early-customer prices and may change for future customers; we will give you notice before any change applies to you. We do not guarantee any amount of cash recovered. Prices in USD, excluding any applicable taxes.
Frequently asked questions
What do I need to send to get my free sample?
A CSV export of your unpaid invoices. In QuickBooks Online this is usually the "Accounts receivable aging detail" report, exported to Excel or CSV. In Xero it is usually the "Aged Receivables Detail" report, exported to CSV. Menu names can vary, and if you get stuck, tell us and we will walk you through it.
Is this a collections agency?
No. We send payment reminders in your name, on your behalf. We never take assignment of your debts, never buy or own receivables, and never contact clients in our own name. We charge a flat monthly fee, not a share of what is collected. We are not legal advice; see our terms.
Will you recover all my overdue invoices?
We cannot promise that. We send timely, polite reminders and bring replies to you. Whether a client pays depends on the client. The sample gives an estimate based on your own data, not a guarantee.
What if a client replies angry or says they disputed the invoice?
We stop chasing that client and send you the reply and invoice details. You decide what happens next.
What access do you need to our accounting system?
None at the moment. The free sample and the pilot both work from a CSV export that you send us. A read-only connection to QuickBooks or Xero is planned as an optional feature later; it does not exist yet, and we will not ask for it until it does.
Security and privacy: what happens to our data?
We use your data only to run your sample and follow-up. We do not sell it, and we do not use your or your clients' data to train AI models. We delete your CSV and anything derived from it on request, and in any case within the period stated in our privacy policy. The service providers we use are listed there (Zoho Mail (email), Google (meeting links), GitHub (website hosting), Cloudflare (DNS)). We hold no security certifications (such as SOC 2 or ISO 27001) at this time. Details are in our privacy policy.
Do you use AI?
We use software, including language models, to draft reminder emails in your tone and keep the service affordable. In the pilot you approve every email. Your data is not used to train models.
Can we cancel?
Yes. Month-to-month. Tell us and we stop.
Who is behind this?
Stop Chasing Invoices, a sole proprietorship. Contact: sairon@stopchasinginvoices.com. We are a new service with no published case studies yet, which is why the first step is free and uses your own invoices. Calls are held on Google Meet or Teams.
Find out what is overdue, free
Send us a list of your unpaid invoices and get a free sample of the reminders we would send. No obligation.